At the end of a long day pulling storm debris from the Swannanoa River April 17, Mandy Wallace was looking at our river cleanup team’s haul for the day. Amidst the shingles, sheet metal and car parts were a few items more personal in nature.

Caitlin Wright was ecstatic when she heard that MountainTrue had found her family photo album in the Swannanoa River after Hurricane Helene.

A coffee mug adorned with a photo of a man standing with a woman who looked like country singer Reba McEntire. A couple youth sports trophies, one for a basketball player and another celebrating someone’s 1990 all star baseball season. A photo album completely encased in mud. It was the photo album, in particular, that Mandy, a mother of two, knew she had to return to its owner.

“Baby photos are precious. If this was mine, I know I’d do anything to get them back,” she reflected recently.

Incredibly, the photos, most of which were secured in plastic sleeves, were largely completely intact despite their river journey. Unfortunately, there were no names on the photos, so Mandy posted the album, mug and trophies on a Facebook page that was set up to connect residents with items that had been found after Hurricane Helene flooded the Asheville area in September 2024. Caitlin Wright saw the post and was able to reclaim her photo album, filled with precious memories of her children, now teenagers.

When looking at the other items that had been collected, Caitlin recognized the mug. It was her step-father who had his photo taken with Reba McEntire at a concert, which was later made into a mug. He was so proud of meeting the country legend that he drank coffee out of that mug every day for years, according to his son.

Coffee with Reba

The items had been stored in a building off Swannanoa River Road, less than a mile from where the MountainTrue River debris removal team found them, near the confluence of Sweeten Creek and the Swannanoa River.

The success of this reunion inspired Mandy to keep going. More personal items were found, kept and cleaned, and Mandy began researching each item to find their owners. To date, nine items have been returned to their owners out of the more than 70 personal effects that the teams have collected. A new Facebook page has been launched — MountainTrue – Found after the Flood, where photos of items will be catalogued and shared.

As MountainTrue’s River debris removal program expands — it currently encompasses more than 60 employees spread across five teams throughout the region — MountainTrue’s Artifact Recovery Technician (MART) Mandy Wallace will continue to collect items at Mandy’s Mart, working to track down their owners. Every Friday, MountainTrue will share the heartwarming stories of the Found Items program on Instagram @MtnTrue and Facebook @MountainTrue.

About Mandy

Mandy Wallace returns precious family heirlooms.

Mandy’s skills fit perfectly into her new role. Her background in archeology, degrees in both anthropology and art, decades of experience as both a teacher and a raft guide and role as a mother have coalesced to make her the ideal candidate to lead MountainTrue’s Found Items Program. 

After years as an archeological consultant and teacher, she returned to her first love guiding visitors on the Pigeon and French Broad rivers as a raft guide in 2020. After the storm, she was called to help clean up her local waterways, and joined MountainTrue’s debris cleanup crews in early 2025. 

Now, she is combining her passion for the river with her background in archeology to lead MountainTrue’s effort to recover, conserve, document and return artifacts to their owners following Helene’s devastation. For Mandy, it’s a family affair. She is joined by her husband Jim and son Clancy on the river debris cleanup team. If you lost something in the flood during Helene, Mandy might have seen it. Email her at founditems@mountaintrue.org.

Last August, Max Trumpower was excited to move to the Asheville area. One month before Hurricane Helene, the ceramic artist settled into an apartment overlooking what was then the gently flowing Swannanoa River east of Asheville. In late September, that all changed.

On the evening of September 26, with the water steadily rising, Max decided to leave their apartment for a friend’s house in a safer location. Two days later, Max’s entire apartment building, including all their belongings, was gone, swept away by the swollen Swannanoa. The same storm took the lives of two others in a neighboring building who did not leave their home soon enough. With little keeping Max in Asheville, they left the state with more room in their suitcase than when they arrived.

Ten months after Helene, with the help of volunteers from City Year, Truist and N.C. Department of Environmental Quality Secretary Reid Wilson, MountainTrue recovered several personal items along the banks of the Swannanoa River. Among them, a small handmade ceramic cup was found completely intact. It featured a cityscape design with intricate details, and an artist’s signature — Autumn McCay, a Cincinatti, Ohio-based ceramic artist. We reached out to Autumn and found that she created the small “sipper” cup for one friend in particular — Max. The cityscapes featured on Autumn’s ceramic pieces were reflections of the Louisville, Kentucky skyline where they both once lived. The cup detailed some of their favorite Louisville hangouts — an incredibly personal expression of their friendship.

Now returned to Max, this special sipper cup represents one of only two items from their Asheville home. The other, a control panel from their personal kiln, was found lodged under a boulder in the riverbed nearby. Among Max’s extensive losses are irreplaceable large figurative ceramic sculptures that they created. We were thrilled to be able to return this special sipper cup to Max, one small step on the road to recovery! Good luck to Max! We can’t wait to see what you make next! 

— Mandy Wallace, MountainTrue Artifact Recovery Technician